Well Led

Strengthen your leadership and the service you lead

Leading a care service brings daily decisions about people, quality and competing priorities. Well-led gives you time to step back, reflect on your approach and identify changes that can make a difference in your service.

Developed by Skills for Care and delivered by CareTutor, this four-module programme helps experienced leaders connect their own development with the performance of their team and the quality of care and support.

Who is it for?

Registered managers, service managers and experienced leaders in adult social care who want to strengthen their leadership practice and lead improvement.

What will you learn?

• Knowing yourself: recognise your leadership strengths and development needs, and explore strategies for building resilience.
• Leading a successful service: clarify what success looks like and connect your vision and values with staff capability, evidence and priorities for action.
• Leading high-performing teams: explore team dynamics, develop emotional awareness and use coaching conversations to address challenges and support performance.
• Leading in and beyond the boundaries of your service: strengthen collaboration, consider how to influence others and identify opportunities for community and digital working.

How will you learn?

Take part in four live online morning sessions with Mark Thomson. Reflection, collaborative activities and discussion with other care leaders help you test ideas against your own experience. Programme resource books support your learning and action planning. See the scheduled dates for session times.

What will you take back to work?

Clearer leadership priorities, practical approaches to developing your team and an action plan for improving your service. You will consider how to recognise progress and involve others in making changes that support the people who draw on care.

Before you book

• Format and commitment: live virtual training. Four modules; attendance at all modules is required for the programme certificate. Check every published session date and time before selecting your place. Check the displayed time zone when viewing dates.
• Fees and funding: the booking page shows the course fee and VAT. Fees are payable in advance. Eligible employers in England may be able to reclaim fees through LDSS, subject to the scheme rules. Check funding and eligibility before booking.
• Taking part: use a laptop or tablet with a camera, microphone and reliable internet connection so you can join discussions and activities.
• Booking for colleagues: enter each participant’s own name and email address as the attendee. Enter the invoice contact’s details at the billing step.
• Support: tell us about any accessibility or learning support requirements before booking. Email academy@caretutor.org or call 020 3129 5667. Read our FAQs for further booking guidance.

“I attended the Well Led Programme and found it very insightful. Having attended several management courses, I was pleased to find that I was still learning new things. I would recommend this course to support managers in reflecting on their own practices. The focus of the programme was on reviewing our own approaches while learning new ways of working and setting practical actions to take away and implement in our roles.”

- Taljinder Jagdev, Assistant Director of Learning Disabilities at Active prospects.

"Overall, I found the Well-led programme very useful and relevant to my role as a registered manager. It helped me reflect on my leadership style and understand how to develop a stronger, more positive culture within my service. The course content was practical and linked well to real-life situations in social care, especially around leadership, teamwork, communication, and quality improvement. It also helped me think more deeply about staff engagement, visibility, and continuous improvement.

- Mavis Morklah, Registered Manager at Active Prospects

"I found this a really usefull course to be on, I currently don't manage anyone at the moment but its my next step up for this year. From attending the course I do feel more equipped to be able to go in to leadership more confidently."

- Danielle Martin, Training and Development Lead at Active Prospects

"It was insightful and helped me reflect on my practice"

- Gertrude Clarke, Active Prospects