Understanding Workplace Culture

Make your values visible in everyday practice

The culture of a care service shows in how people work together, respond to concerns and support the people receiving care. This Skills for Care CPD module helps managers understand those patterns and identify practical ways to influence them.

Who is it for?

Registered managers and other managers in adult social care who want to develop a positive, person-centred workplace culture.

What will you learn?

• Recognise what workplace culture means and how it affects behaviour and care.
• Explore the relationship between personal values, organisational values and your service's vision.
• Consider how different values can create barriers to a positive culture.
• Recognise the importance of equality, diversity and inclusion, and your responsibility to challenge inappropriate behaviour.
• Use practical tools and nudge techniques to turn values into everyday actions.
• Reflect on your current culture and identify priorities for improvement.

How will you learn?

CareTutor's live online session combines reflection, peer discussion and practical approaches you can relate to your service. See the scheduled date for the session time.

What will you take back to work?

A clearer picture of your workplace culture and realistic actions to help your team put shared values into practice.

Before you book

• Format and commitment: live virtual training. One practical CPD session. Check every published session date and time before selecting your place. Check the displayed time zone when viewing dates.
• Fees and funding: the booking page shows the course fee and VAT. Fees are payable in advance. Eligible employers in England may be able to reclaim fees through LDSS, subject to the scheme rules. Check funding and eligibility before booking.
• Taking part: use a laptop or tablet with a camera, microphone and reliable internet connection so you can join discussions and activities.
• Booking for colleagues: enter each participant’s own name and email address as the attendee. Enter the invoice contact’s details at the billing step.
• Support: tell us about any accessibility or learning support requirements before booking. Email academy@caretutor.org or call 020 3129 5667. Read our FAQs for further booking guidance.

"We chose the program as we felt we needed good, clear guidance on leading our agency well. We are in the process of restructuring and this would reinforce correct ways of working as well as improve our personal development."

- Pauline Butchart, Managing Director at Goldfinch Care Agency